Help for Veterans

To qualify for assistance from Priority Veteran, veterans (and their immediate families) do not have fixed, regular and adequate nighttime shelter or are in peril of losing nighttime shelter within a short period of time.

To be eligible for Priority Veteran Services, you must meet the following qualifications:

You must be a veteran of U.S. military service. If in the National Guard, you must have had federal deployment orders or be VA-eligible. If in the Reserves, you must have active-duty training.

You must have separated from the military under any condition other than “dishonorable.”

You and your family must be literally homeless or at immediate risk of becoming homeless.

Your household income cannot exceed income limits set for your area.

• You must not be presently enrolled with another Supportive Services for Veterans Families (SSVF) provider.

*Please note: Other requirements, as defined by the U.S. Department of Veterans Affairs, will also be considered in order to determine eligibility for services.

Case management is a collaboration between you and your case manager to identify your needs and then create a plan to answer those needs. The process involves identifying local resources, providing referrals, helping you learn certain skills and monitoring your progress. Priority Veteran case management is primarily focused on working with you to achieve and maintain stable housing.

You and your Priority Veteran case manager will identify your goals and create a plan to help you achieve them. Your case manager will meet with you regularly to partner with you toward reaching your goals. In most cases, our services are provided for about three months; but cases can be reassessed after two months to determine the need for an extension of services.

Yes, services are for veterans and their families, but veterans must voluntarily agree to a Housing Stability Plan. Families can call Priority Veteran and encourage veterans to enroll.

Priority Veteran offers help to qualifying low-income, homeless or at-risk veteran families in the following ways.

• Obtaining permanent, stable housing
• Obtaining VA benefits
• Obtaining federal and/or state benefits
• Accessing community-based resources
• Obtaining/completing employment training
• Obtaining employment
• Advocacy in landlord/tenant disputes
• Advocacy in rent/utility arrearages
• Temporary financial assistance*
  • Deposits
  • Rent assistance
  • Moving costs
  • General housing supplies
  • Utility assistance

*Services are free of charge to qualifying veterans. If temporary financial assistance is requested, however, you will be asked to pay a portion of those expenses based on your income and circumstances.

We serve the entire state of Alabama with the exception of Baldwin and Mobile counties. In Florida, our services extend to Okaloosa, Escambia, Santa Rosa and Walton counties.

Priority Veteran can assist with the cost of some service(s) in the Housing Stability Plan if your inability to pay for those specific services would again result in homelessness. This decision is made on a case-by-case basis. If temporary financial assistance is requested, you will be asked to pay a portion of those expenses based on your income and circumstances.